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If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection.

The Role:

As a Quality Service Analyst at CLBC, you are responsible for representing CLBC as the primary point of contact for service providers. In this position, you will be considered a float Quality Service Analyst, which means that your work will be assigned based on the Quality Service Analyst coverage needs of any Southern Interior team.

Accountabilities include:

• Identifying opportunities for agency service reorganization and assisting with the implementation
• Ensuring that individuals and their families receive information about individual resource allocation decisions
• Negotiating contract costing details and advising on requirements for corrective action in contracted service delivery
• Consulting with Facilitators about support requests and needs, service availability, and resource suitability for the individuals we serve to assess a variety of issues
• Working with the Facilitator in assisting individuals and their families who are experiencing a crisis
• Recruiting and developing new service relationships
• Providing information to assist in the investigation of licensed residential resources
• Ensuring service collaboration and developing cost-sharing agreements
• Developing service contracts or agreements and negotiating the costing details and quantities
• Liaising with key staff regarding current funding limitations or delays and participating as a team member in local budget management
• Conducting on-site monitoring reviews (homes, staffed residential facilities, programs, etc.) and investigating competency issues
• Receiving financial reports and reviewing details to ensure delivery of agreed-upon services for approved funding supports

Qualifications:

• Preference will be given to candidates with a Bachelor's degree in Business, Social Work, or a related discipline
• Experience working in the social services sector in areas such as resource development or contract management
• An equivalent combination of relevant education/experience may be considered

Possession of a Class 5 driver's license and a clean driver's abstract are required. Occasional local overnight travel will be required for this role.

Hybrid work Combines on-site office work with the flexibility to work from home within BC after passing a 6 month probationary period.

Additional Info:
This is an auxiliary position on the Local 3 team
Term/Status: Auxiliary - Anticipated 70 hours bi-weekly to September 30, 2024
Classification/Salary: Social Program Officer (Growth to R24) / Position starts at $36.05 to $40.44 hourly

The health and safety of our team and communities is paramount to CLBC. Accordingly, we require anyone joining our team to provide proof of full COVID-19 vaccination.

Closing date: September 29, 2023

Apply now! To be considered, please submit an application online. Applications received by other means will not be considered.

Successful applicants are subject to a Criminal Record Check.

An eligibility list for internal candidates may be established.

Reasonable accommodations are available on request for candidates taking part in the recruitment process. If you require support applying online because you are a person with a disability, please contact us at CLBCPeopleServices@gov.bc.ca.

CLBC encourages applications from all equity-seeking groups.